Bestronic Refrigeration
Privacy Policy
This website is owned by Bestronic Ltd. Our address is Unit H Marks Hall Lane, White Roding, Dunmow, United Kingdom, CM6 1RT.
Our registered company number is 08841665.
Data Protection and Privacy Policy
This page explains our approach to privacy on our website and how it affects you.
This privacy policy is for this website: bestronicrefrigeration.co.uk and is served by Bestronic Ltd, Unit H Marks Hall Lane, White Roding, Dunmow, United Kingdom, CM6 1RT, and it governs the privacy of its users who choose to use it.
The policy explains areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR (General Data Protection Regulation), DPA (Data Protection Act) & PECR (Privacy and Electronic Communications Regulations) are adhered to.
Additionally, it explains the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website to help you understand how we, this website and its third parties (if any) interact with you and your computer/device to serve it to you.
Our contact information is provided if you have any questions.
In short, the following applies to our website:
- We collect anonymous usage statistics about your visit, like which of our pages you viewed.
- Some third parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
- If you share personally identifiable information with us we take great care to keep it safe and we’ll never share it with others without your express permission.
- We never share your data with third parties except to help us deliver our own services.
These are just the key points. If you need details, keep reading.
Website Compliance
We regularly review www.finnvillage.co.uk website for GDPR compliance and make updates as appropriate. The website uses the HTTPS protocol and is, in addition, otherwise currently compliant.
Cookies
Like most websites, we use cookies to improve the user’s experience while visiting the website. As required by legislation, where applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device.
What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and website usage. This allows the website, through its server, to provide the users with a tailored experience within this website.
Some cookies are necessary and help make our website usable by enabling basic functions like page navigation and access to secure website areas. The website cannot function properly without these cookies.
Other cookies are used to help tailor your experience on our website to your interests. Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drives, they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
If you wish to block cookies, you can do this in your browser settings; you can learn more about cookies and how to block them here.
Social Media Cookies
These services provide social buttons and similar features we use on our website – such as the “Like” and “Tweet” buttons. To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example, Facebook uses this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.
Social networks, therefore, could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive, we imagine this is not a concern for most users.
We use cookies to personalise our social media content and ads including Google AdWords, Facebook Advertising, Instagram Advertising, Twitter Advertising, LinkedIn Advertising and Tik-Tok Advertising. This helps us to provide social media features and to analyse our traffic so we can deliver you bespoke information and remarketing advertisement information.
We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
Social Media Policy Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles.
We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms.
You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
You can find further information about some social media privacy and usage policies:
Emails & Marketing Messages
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted into our email newsletters.
Subscriber’s personal details are collected, processed, managed and stored in accordance with the regulation. The type and content of marketing messages subscribers receive, and whether it may contain third party content, is clearly outlined at the point of subscription
You have the ability to opt out of any of this communication at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists).
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
Our email marketing lists are also managed by Mailchimp and you can read their privacy policy here.
Some personal information may be shared with them for marketing purposes.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
Website Visitor Tracking
This website uses tracking software to monitor, anonymously, its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Plugins Collecting Data
If we collect any data from you it is only for the purpose of meeting your needs and it will be stated at the point of the data entry what it shall be used for.
For example, if you are making a booking we will require your name, email and possibly your contact telephone number in order to process your request. We will only use the data for the purpose it serves.
We will not share this data with any 3rd party. Only individuals who are permitted to access this data will use it and use it only for the purpose it serves, for example booking an appointment or course.
These individuals are aware of their responsibilities under the GDPR guidelines. Should you wish a copy of your data that we have or you wish us to delete your data you can contact us here and state your request. Please be aware that deletion of data may mean that we cannot process your request.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been taken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.
We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.
Google Analytics
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the screen resolution. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt-out if you wish.
Contact Us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely. We will not sell your data to any 3rd party.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products or services information through a mailing list system.
Data Breach
If there is a data breach, we will contact our database within 72 hours of having been notified of this at our end.
Further Information
If you have any questions about this privacy policy or your personal data, please write to us by email to [email protected] or by post to Bestronic Ltd, Unit H Marks Hall Lane, White Roding, Dunmow, United Kingdom, CM6 1RT.
Should you wish to see what data we hold about you on file (if applicable) or you wish us to delete any data we hold on then contact us here and state your request. Please be aware that deletion of data may mean that we cannot process your request eg. bookings, enquiries etc.